FAQs
General FAQs
Conversion FAQs
To begin, visit our “Ready to Switch?” information page. Choose whether you are a residential or commercial customer and follow the step-by-step guide. Submit your details via our Contact Form, or by calling 848-206-8340, and your NJNG Sales Consultant will get back to you within 3 business days.
Check out the video below for more information on how to begin the process.
Once you send us your details, one of our team members will reach out within 3 business days to learn more about your home or business needs, and create a tailored conversion plan that works for your budget.
Have questions before then? Feel free to call us at 848-206-8340 or contact us — we’re happy to help!
If there's a natural gas line near your property, it usually takes about 6 to 8 weeks to get service. Timing can vary based on weather and permit approvals.
To check the status of your conversion, give us a call at 848-206-8340.
For residential customers, if there’s a gas main in front of your property and your meter is within 50 feet, the service line may be installed at no charge. A Sales Representative will check the meter location to see if any extra costs apply.
You might need to pay a street opening permit fee if your town requires it, but we will handle all the permit applications for you.
Want to see how it works? Check out our conversion video below.